DETIME LUXURY is a simplified limited liablity company (SAS) ,with a capital of 5000 euros, registered under the unique number 803 145 986 ( R.C.S ) , whose registered office is located at 10 rue du chateau 44115 haute Goulaine , FRANCE, France (hereinafter " DETIME LUXURY ") SIREN: 803145986 , VAT : FR 68803145986
Customer Relations Department Contact Information:
S.A.S DETIME LUXURY
Service Customer Relations
The website “Detime.fr” allows the customer to order online DETIME brand products (hereinafter "the product(s) ") on this terms and conditions.
- THE OFFER :
Products for sale are presented on the website DETIME and carry a description.
The products offered by DETIME are in accordance with the applicable standards in France and European Union. Items such as including photographs, text, graphics and all the information and characteristics illustrating and / or accompanying the products are not contractual , the Customer acknowledges that .
Consequently, DETIME do not take any responsibility for any error or omission of any of these items or any change of said elements by suppliers and / or publishers.
- PRICES :
The prices displayed on the Site are indicated in euros all french taxes included (French VAT and any applicable taxes) , excluding shipping costs , participation in order processing costs and packaging costs .
Shipping costs , participation in order processing costs and packing costs will be indicated in the cart of the Customer, before the final confirmation of the order.
Prices can beings modified at any time without notice and particularly in cases of change in fiscal or economic data. Items will be billed based on rates in effect at the time of recording of the order .
- THE ORDER :
The Customer warrants that he is fully authorized to use the payment card to do the payment of his order and that these payment methods provide access to sufficient funds to cover all costs resulting from the use of www.detime.fr services.
Any order will be confirmed after approval of the payment.
The disrespect of obligations under these terms of Sale by a person, especially regarding any incident of payment of the price of an order may result in suspension of access to detime.fr service or even termination of his account based on the severity of the conduct in question, without prejudice to any damages that might ask detime.fr company. Consequently, detime.fr reserves the right to refuse any order from a person with whom exist such litigation.
DETIME can accept orders within the limits of available stocks. It informs the Customer of the availability of products sold on the Site at the moment of order confirmation.
Once the order is done, DETIME address the Customer an email confirming it. He informs the sending of products.
If, despite the vigilance of DETIME, the Products are unavailable, DETIME informs the Customer by e-mail as soon as possible. In accordance with article L. 121-20-3 of the French Consumer Code, in case of unavailability of the product or service, the customer then has the option either: - to be delivered of a product or service quality and equivalent price, subject to availability; - Either be refunded the price of the product or service ordered within 30 days of the request. Customers may then cancel the order and be refunded any amounts already paid. The permanent or temporary unavailability does not in any way engage the responsibility of DETIME, nor that it can not open any right to compensation or damages for the Client.
- APPROVAL OF THE OFFER AND ORDER CONFIRMATION :
Any order is worth express and irrevocable approval of prices and descriptions of products available for sale. The validation of the order by the user implies approval of terms and conditions of sales.
DETIME LUXURY confirmed his order to the customer by email within 48 hours (except orders placed on Fridays, Saturdays , Sundays and holidays). The user can also print the order.
- THE PAYMENT :
Payment for an online order is made at the end of the order.
Any order not accompanied by a payment order can not be shipped. You can pay by the following methods :
CREDIT CARD: enter the number of your card (credit card, Eurocard Mastercard, American Express) the expiry date and security code ( the last 3 numbers on the back of your card) Your payment will be recorded upon confirmation of your order the site .
Your payment request is routed in real time on the secure payment manager who makes the various checks to prevent abuse and fraud.
Items are delivered within 7 to 14 working days.
To Know: if you want to be delivered outside Metropolitan France, participation will be requested for delivery in 7-10 days after shipping via Colissimo International Service of La Poste:
The exceeding of this period may in no circumstances be held against DETIME nor give rise to a termination of the contract or any compensation for damages.
Our partner is La Poste, with which we send colissimo without signature and with tracking number to the address indicated on the order. As such, DETIME is not able to guarantee a specific time of delivery.
- WARRANTY EXCHANGE OR REFUND
You have within 15 days after your order on our website detime.fr to return the product(s). You will receive a credit note for a period of 1 year *
You have within 15 days after your order on our website detime.fr to exchange your product or benefit from a credit note for a period of 1 year *.
Shipping for exchange or refund are the responsibility of the customer unless otherwise stated
* Note // The products must be returned in their original condition in order to be resold.
In the particular case of a defective item, the cost of return and exchange will be systematically supported by DETIME. If the ordered item seems faulty, please email firstname.lastname@example.org
DETIME can not be held liable for breach of contract subsequent to a case of force majeure including, without limitation, in case of war, riot, insurrection, interruption of transport, Import problem, strikes, shortages, fire, earthquake, storm, flood.
- PERSONAL DATA :
DETIME agrees not to use confidential information of clients as part of the operation of its website.
DETIME undertakes to respect the confidentiality of personal data provided by customers on the Website and treat them in accordance with the Data Protection Act of January 6, 1978.
DETIME inform the customer that this data will be used by its internal services and / or its subsidiaries:
To inform his customers sales and upcoming events by sending invitation emails,
For the treatment of the Customer's order,
To enhance and personalize the communication in particular by sending newsletters, special offers (including competitions, games, etc ...)
For the success of the order, personal data collected will be subject to a data processing, the Customer acknowledges that. As such, the information may be communicated on the technical providers DETIME.
DETIME able to apply technical means to obtain non-personal information about users to improve the functionality of the site, for example by plotting the number of visitors to certain pages.
Furthermore, DETIME recalls that if the Customer should change his mind and no longer wished to receive certain categories of emails, it could at any time know by sending an email to: email@example.com
Furthermore, in accordance with the Data Protection Act of January 6, 1978, the Customer may at any time exercise his right of access to the file, the right of objection and the right to rectify or delete information by sending on request (indicating e-mail address, name, postal address):
By e-mail at firstname.lastname@example.org
By visiting the Website detime.fr in the my account section by selecting the desired item
Or by post at the following address: DETIME LUXURY, BP 2669, 44126 FRANCE VERTOU
- RESPONSIBILITY :
DETIME has, for all stages of accessing the site, the ordering process for shipping the package or subsequent services, an obligation of method.
Responsibility for DETIME can not be held for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses or any other incident of force majeure, in accordance with law and jurisprudence.
Responsibility for DETIME can not be held for any special, direct, indirect, incidental, or other damages whatsoever, including, without limitation, property damage, loss of value of goods or loss of use of the products, whether based on breach of express warranty or implied warranty or condition, breach of contract, under law or otherwise (including, without limitation, negligence or strict liability), although DETIME LUXURY has been advised of the possibility of such damages.
- SETTLEMENT OF LITIGATION:
The present terms of sales are subject to French law. In case of litigation, an amicable solution will be sought before any legal action . Otherwise, any legal action will be brought before the competent courts of the headquarters DETIME LUXURY
- INTELLECTUAL PROPERTY
In no case the Customer is authorized to download or modify all or part of the Site and its contents ( listed products, descriptions , images, videos ... ) .
This Site or any portion of this Site should in no case be reproduced, copied, sold or exploited for commercial reasons without the express written permission of DETIME LUXURY .
In general , all copyrights, trademarks and other distinctive signs and proprietary rights or intellectual property appearing on the Site , remain the full ownership of DETIME .
The Customer is therefore bound to respect intellectual property rights and will not use any marks appearing on the Site and the Products if any, or deposit mark which would be detrimental to the rights owner , unless otherwise provided by contract . It is the same for any other intellectual property.